About

IT Support Specialist with 5+ years of experience across endpoint management, cloud infrastructure, security, and workflow automation. Currently at StructureCraft — a leading mass timber engineering firm — managing a broad technology stack across 170+ endpoints spanning four offices.

What sets me apart is my drive to go beyond the ticket. I actively seek automation opportunities — using Power Automate, Azure Automations, and Claude AI — to turn repetitive processes into streamlined workflows. I also play a key role in administering StructureCraft's enterprise-wide AI deployment for ~170–200 staff.

Outside of work, I co-founded Chinmay Foundation, an NGO providing free education to underprivileged children in Mumbai. I'm trilingual — English, Hindi, and Marathi — and probably mid-run in Baldur's Gate 3 as you read this.

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Years exp.
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Endpoints
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Ticket res. %
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Devices migrated
chai@portfolio ~ fun-facts.sh
$cat fun-facts.txt
🌏 Born in Mumbai, India · Now calling Abbotsford, BC home
🗣️ Fluent in English, Hindi & Marathi
🎮 Currently in Baldur's Gate 3 Act 2 (still dying to the same boss)
🎯 ~200 hrs in Dota 2 · Pokémon TCGP collector · CS2 enjoyer
🏆 Dean's List at UFV — 3.7 semester GPA, 3.5 cumulative
🤝 Co-founded Chinmay Foundation NGO · Free education for Mumbai kids
✈️ BC PNP Nominee · Immigration is just another complex IT project
🎵 Spotify Premium Family · Vinyl emoji spins when code finally compiles
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Experience
Mar 2024
— Present
IT Support Specialist
StructureCraft · Abbotsford, BC · On-site
  • Administer Apple & Windows fleet via Intune — MDM, compliance policies, app deployment across 170+ endpoints
  • Manage endpoint security with SentinelOne & Checkpoint Harmony — threat visibility, policy enforcement, IR
  • Configure and maintain Checkpoint firewall and UniFi network infrastructure
  • Deploy and manage software at scale using PDQ Connect & Inventory, including Autodesk for engineering teams
  • Built PowerShell automation via Microsoft Graph API to dynamically tag Intune devices by department
  • Automate business workflows using Power Automate, Azure Automations, and Claude AI
  • Support enterprise Claude AI deployment for ~170–200 staff — SSO, RBAC, onboarding, troubleshooting
IntuneSentinelOneCheckpointNinjaRMMPDQScreenConnectUniFiGraph APIPower Automate
Feb 2022
— Mar 2024
Helpdesk Technician Tier 2
Silver Hills Bakery · Abbotsford, BC
  • Deployed and administered Azure AD and Hybrid AD environments
  • Implemented Apple MDM via Intune for R&D team — improved device compliance and inventory visibility
  • Strengthened org security through enterprise-wide MFA rollout and incident response
  • Created user-facing IT documentation that reduced repeat helpdesk tickets
Azure ADIntuneApple MDMMFA
May 2020
— Feb 2022
IT Support Technician
City of Abbotsford · Abbotsford, BC
  • Automated repetitive tasks with PowerShell scripts and Power Automate
  • Migrated 200+ desktops to VMs using Citrix Thin Clients
  • Deployed 100+ endpoints via WDS / MDT imaging across 10 locations
  • Maintained 95% ticket resolution rate handling 15+ issues daily · Mentored IT co-op students
PowerShellCitrixVMwareWDS/MDT
Tech Stack
🛡️
SentinelOne
🔐
Checkpoint
☁️
Intune
🪟
Entra ID
🖥️
NinjaRMM
📦
PDQ Connect
📋
PDQ Inventory
🔌
ScreenConnect
📡
UniFi
🏗️
Autodesk
⚡
Power Automate
🤖
Claude AI
💻
PowerShell
🔗
Graph API
🍎
Apple MDM
🌐
Watchguard
🐍
Python
🐙
Git / VS Code
Projects
01
Automation · PowerShell · Graph API
Intune Device Tagging Automation
PowerShell script using Microsoft Graph API to dynamically tag and categorise 170+ Intune-managed devices by department — eliminating a fully manual tracking process and saving hours of admin overhead per week.
PowerShellGraph APIIntuneAzure AD
02
AI Deployment · Enterprise
Claude AI Enterprise Rollout
Supported StructureCraft's org-wide Claude AI deployment for 170–200 staff — SSO via Entra ID, RBAC, user onboarding, acceptable use policy framework, and ongoing helpdesk support.
Claude AIEntra IDSSORBAC
03
Automation · Workflows
Power Automate Workflow Library
Designed and deployed Power Automate and Azure Automation flows eliminating manual overhead across departments — onboarding triggers, automated notifications, IT reporting, and routine task automation.
Power AutomateAzure AutomationsM365
04
Open Source · Python · Side Project
G2A Steam INR Price Tracker
A Python tool comparing Steam game prices against G2A in INR — built out of personal frustration with manual cross-region price checking. Available on GitHub.
PythonWeb ScrapingGitHub ↗
Certifications
☁️
Azure Fundamentals
Microsoft · AZ-900
Certified
🔐
CompTIA Security+
CompTIA
In Progress
📊
IT Project Management
BCIT · COMP 1288
Completed
🌐
Network Essentials
BCIT · XINC 1101
Completed
🛡️
Intro to Cybersecurity
Cisco Networking Academy
Certified
⚠️
Security Awareness
KnowBe4 · Kevin Mitnick
Certified
Now Playing
🎵
Spotify · Premium
Chaitanya Nimkar
Open Spotify profile ↗
Get in touch

Open to new opportunities, interesting projects, or a conversation about IT, automation, or AI. My inbox is always open.

chaitanyanimkar28@gmail.com
LinkedIn ↗ GitHub ↗ Spotify ↗